Solución: el servicio de Windows Print Spooler no se mantendrá iniciado

When attempting to install a printer in Microsoft Windows, I was greeted with an error that said:

“Unable to install printer. Another printer or printers share with this name already exists. please use another name for the printer.”

I received this error despite the fact that there was no other printer using the name I specified.

There are many things that might cause the Windows Print Spooler to stop on its own. Here is a list of common fixes.

Fix 1 – Stop and Start From CMD

  1. From the Windows Desktop, select “Comenzar“, and type “cmd“.
  2. Botón derecho del ratón “cmd.exe“Y seleccione”Ejecutar como administrador“.
  3. To stop the Print Spooler Service, type “red stop spooler“.
  4. Start it, by typing “net start spooler“.

Fix 2 – Clear Print Queue

A corrupted item may be stuck in the print queue. Use one of these methods to clear the print queue, then restart the Print Spooler.


Fix 3 – Clean Up Printers

Printer software that is corrupted may be installed and causing the Print Spooler to crash. Follow these steps.

  1. Abierto “ Panel de control” y elige “Dispositivos e impresoras“.
  2. Right-click and select “Retire el dispositivo” on any printers you don’t use anymore. After they are removed, start the Print Spooler and see how it works.
  3. If the Print Spooler still crashes, delete the rest of your printers, then reinstall the ones you still use using the latest version of the printer driver software.

Fix 4 – Obliterate Printer References

If the above steps don’t work, you will want to try to manually clean any references to your printers by removing keys from the registry. Use steps in esta publicación de Microsoft to clean everything, then attempt to reinstall the printer.


Fix 5 – Scan for Malware and Viruses

If you’ve made it this far, it might be because your computer has a virus or malware causing your print spooler problems. I recommend running a scan with both Malwarebytes y Kaspersky.


Fix 6 – Start Anew

I once had a computer where I continued to get print spooler errors after trying all of the above steps. I tried logging in as a different Windows user and was able to install the printer fine. I ended up deleting the user’s profile on the computer and starting them anew.

Updated: November 16, 2018 — 2:40 pm

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